Fluidra
Fluidra Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fluidra has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Other pool equipment working fine, Zodiac product is fine.
Cons: Service and support is abysmal, Warranty.Recent recommendations regarding this business are as follows: "Do not buy Jandy products!", "Do NOT use Fluidra's products", "Buy a different brand.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fluidra has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Other pool equipment working fine, Zodiac product is fine.
Cons: Service and support is abysmal, Warranty.Recent recommendations regarding this business are as follows: "Do not buy Jandy products!", "Do NOT use Fluidra's products", "Buy a different brand.".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDoesn’t honor warranty
In Feb 2023 I had a new Jandy JXI pool heater installed with my new pool. 1 year later I noticed a leak which we subsequently identified as coming from the heater.
I contacted the warranty company for Jandy- Fluidra who ultimately decided the pool heater failed because of improper pool water chemistry. This is my 3rd pool. This new pool is now just 13 months old. We werent even allowed to put chemicals into the pool until sometime April 2024 to allow the pebble finish to cure.
I am a nurse and an experienced pool owner. My pool builder extended my equipment warranty to 3 years. Fluidra does not stand behind the Jandy name nor do they honor their warranty. Their solution is for me to buy another 5000$ pool heater.
I will NEVER EVER recommend or buy another Jandy product. From the first phone call I was warned they would try to blame it on water chemistry.
My pool servicing provider warned me as well. BUYER BEWARE!!!
- Other pool equipment working fine
- Warranty
Preferred solution: I want my pool heater repaired or replaced
User's recommendation: Do not buy Jandy products!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty Claim
- Zodiac product is fine
- Service and support is abysmal
Preferred solution: Expense Claim
User's recommendation: Do NOT use Fluidra's products
Companies that still do business in Russia
Since Russia has invaded Ukraine, PissedConsumer.com cant stay aside. With this review, we present our teams opinion only - nothing more than that.
We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses.
Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth.
A lot of major companies suspended their business in russia not to support the war.
However, there are still large international corporations that continue operating and paying taxes in russia.
Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.
Faulty Fluidra equipment - 0/5 customer service
Preferred solution: Full refund
User's recommendation: Buy a different brand.
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If you had problems after the warranty even 1 day it is on you. The installer can not extend the factory warranty. It is hard to find the warranty, but I have seen some companies with less than 1 year.
The original warranty is still active from the manufacturer. It has not expired.